FINRA Complaint v. FINRA Arbitration

Investor Claims Is What We Do - All Day, Every Day

Since 1999 our law firm has recovered more than $350,000,000 for victims of investment fraud and misconduct.
  • Jury Verdict Won Against Prudential Securities $262 Million
  • Recovered for 100-Year Old Widow $30 Million
  • Recovered in Retirement Losses $10 Million
  • Recovered for a Large Group of Individual Investors $6.5 Million
  • Recovered for Elderly Victim in Ponzi Scheme Case $3.8 Million
  • Recovered for Elderly Ponzi Scheme Victim $3.2 Million
  • Recovered for More Than 50 Families of Ponzi Scheme in California $3.2 Million
  • Recovered for 35 Families in Northeast Ohio $3.1 Million
  • Losses Recovered for 20 Retirees $3 Million
  • Recovered for Retired Physician Against Major Wall Street Firm Prior to Filing FINRA Arbitration $2.5 Million

Your Options When Problems Arise

When problems arise between investors and their brokers, figuring out what to do can be daunting. Even a simple search online can lead you in several different directions, and the difference in options is not always clear.


The primary regulatory organization overseeing brokers and brokerage firms is the Financial Industry Regulatory Authority (FINRA). FINRA has a resource online called an “investor complaint program,” which can be confusing when you discover what that program does. It is essentially is an information collecting forum. A complaint can be made through FINRA’s investor complaint center by completing the online form located on FINRA’s website. With that information, FINRA investigates and can take disciplinary action against brokers and their firms. Sanctions might include fines, suspensions, or a ban from the securities industry.

While FINRA may investigate your claim and could potentially sanction the broker or firm, FINRA will not recover your financial losses. This is a very important point to understand: If you choose to file a complaint through FINRA’s investor complaint program, it will not result in the return of your investment losses. In the investor complaint program brochure published by FINRA, it specifically refers investors to their arbitration forum if their goal is to recover money for misconduct.

The arbitration forum is completely separate from FINRA’s investor complaint program. Here is the best way to look at it: An investor’s complaint through FINRA’s online complaint program can result in regulatory actions against the broker or the brokerage firm but it will not result in the recovery of your losses caused by your broker’s misconduct. In almost every case, the only option to recover money that was lost as the result of broker fraud or misconduct is through FINRA's mandatory arbitration process.

If you are interested in recovering damages that resulted from broker misconduct, your best course of action is to consult an experienced FINRA arbitration attorney to discuss your legal rights. You can learn more about the FINRA arbitration process by exploring our website, watch more of our informational videos, and you’re welcome to contact us for more information or for a free case evaluation.

The Meyer Wilson Way

Results-Focused Representation
  • More than $350,000,000 Recovered
  • Voted Best Lawyers in America® for over Ten Years Running
  • David Meyer is the Immediate Past-President of Public Investors Advocate Bar Association (PIABA)
  • Over a Thousand Investor Claim Cases Since 1999
  • Exclusive Focus on Investor Claims & Class/Mass Action Lawsuits
  • Deep Bench of Skilled Attorneys and Staff Members


Meyer Wilson has represented over 1,000 individual investors in high-stakes claims across the country, and has recovered over $350 million on their behalves. See what former clients have to say about our team.

  • “I primarily worked with Courtney Werning throughout the process and she was informative and knowledgeable. I trusted and fully recommend Courtney and her team.”

    - S.R.
  • “The communication throughout the process was on par - and they took the time to indulge me with the various questions and opinions.”

    - R.G.
  • “What I truly appreciated was getting a great result for my Mom with limited involvement/stress on her.”

    - S.W.
  • “We went to arbitration with the other respondent and I got to see firsthand the level of professionalism and expertise the Meyer Wilson firm can deliver.”

    - D.V.
  • “Chad would take the time to call and talk with me. His explanations were always clear and concise. I also appreciate all the effort put into the details and statistics required to argue this case.”

    - P.N.
  • “Meyer Wilson was able to produce the results that we felt were obvious and warranted while several other firms and even state offices simply had trouble understanding let alone moving the case forward.”

    - B.K.
  • “My overall experience was positive and I would encourage anyone who even thinks they have been a victim of stockbroker misconduct to call David.”

    - S.T.
  • “Meyer Wilson represented me in a suit brought last year against my brokerage firm, securing a very fair and equitable settlement for me.”

    - R.G., M.D.
  • “Right from the start, you had the passion and desire to win this case for us. I have never worked with an attorney or firm as compassionate as yours. I would highly recommend your firm to anyone.”

    - G.A.

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