Where does the arbitration take place?

A: The site of the arbitration is determined by the organization that is responsible for overseeing the process, typically FINRA. Consideration is given to a number of factors, including the convenience of the parties, the availability of important records and/or witnesses, and the availability of qualified arbitrators. In most cases, the location of the arbitration hearing is close to where the investor lived when the dispute arose, even if the agreement between the investor and the stockbroker or financial institution states otherwise.